Our Returns Policy:
If you’re looking to return or exchange your order for whatever reason, you can return the item within 14 days of purchase. You can return your product for an exchange or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Return shipping is at the buyer's expense. The shipping cost will be deducted from the refund. We will provide a Royal Mail Tracked 48 returns label, charged at the current rate
- Returned items will only be refunded or exchanged if they have the tags still on and include the original cotton dust bag
- Returned items must be unworn, if there are any visible signs of wear or use, we will not issue a refund or exchange
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Discounted or sale items cannot be refunded or exchanged
To initiate a return, please complete the following steps:
- Go to Baggys.uk
- Select Account and Login with the email you purchased with
- Enter the one-time 6 digit code that will be sent to your email
- Select the order you would like to return
- Hit Request Return
- Fill in the form
- Once accepted,a returns label will be sent to you
For Exchanges:
-
Please follow the instructions as above
- In the NOTES section on request return form clearly state EXCHANGE
- We will cover the shipping of the new product out to the customer, buyers MUST pay the returns shipping to us.